Last Updated: October 20, 2026

1. Overview

At Kady Huston, I strive to provide high-quality educational resources that support parents, educators, and professionals navigating special education and the IEP process.

Because my products are delivered digitally, the following refund policy applies to purchases made through my website and associated sales platforms, including Payhip.

2. Digital Product Sales

All sales of digital products are considered final once the purchased materials have been downloaded, except as described below or as required by applicable law.

Digital products include, but are not limited to:

• IEP toolkits and guides

• Digital planners and templates

• Educational worksheets and resources

• Digital resource bundles

Please review product descriptions carefully before purchasing.

3. Refund Exceptions

Refunds may be considered under the following circumstances:

Duplicate Purchases

If you accidentally purchase the same product more than once, please contact me with your order details so I can review the duplicate transaction.

Unresolved Technical Issues

If a purchased digital product cannot be accessed, downloaded, or opened, please contact me for assistance.

I will make reasonable efforts to resolve the issue. If the problem cannot be resolved, a refund may be provided.

Refunds Required by Law

Nothing in this policy limits any refund, cancellation, or other consumer rights provided by applicable law.

4. How to Request Assistance or a Refund

Please email kady@kadyhuston.com with the following information:

• Your name

• The email address used for the purchase

• The product purchased

• Your order number, if available

• A brief description of the issue

I will review your request and respond as soon as reasonably possible. For duplicate purchases or technical issues, please contact me within 14 days of your purchase whenever possible. This timeframe does not limit any rights you may have under applicable law.

5. Refund Processing

Approved refunds will generally be issued through the original payment method using the applicable payment platform.

The time required for funds to appear in your account may vary depending on the payment provider or financial institution.

6. Free Resources

Resources provided at no cost are not eligible for monetary refunds.

If you experience difficulty accessing a free resource, please contact me for assistance.

7. Changes to This Policy

This Refund Policy may be updated periodically to reflect changes in products, business practices, or applicable requirements.

Updates will be posted on this page with a revised date.

8. Contact Information

Kady Huston

Website: kadyhuston.com

Email: kady@kadyhuston.com